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Insights, clients and no-shows
Insights shows what gets booked, when and from where over 90 days, and Clients lists everyone who has booked you.
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Insights
Insights covers the last 90 days:
- Totals: bookings and how many were confirmed, new clients and the share of confirmed bookings from repeat clients, the no-show rate among completed meetings, and the share cancelled or declined.
- Bookings per week and by meeting type.
- Where bookers came from. Add
?src=to the links you share, for example?src=signatureor?src=instagram, and bookings through them are counted under that tag. Untagged bookings show the referring site, or "direct link". - Busiest days and busiest hours.
Marking no-shows
For 30 days after a meeting ends it is listed under Recent on Bookings. Click Mark no-show for anyone who didn't turn up: it feeds the no-show rate and the client's record. On a client's page you can mark or undo a no-show on any past confirmed booking.
Clients
Clients lists everyone who has booked you, one row per email address, next appointment first and then most recent, with their contact details, number of bookings, and last and next booking. Open a client for their whole history: each booking's status, where it came from, their notes and their answers to your questions.
